Connect to a UK-based doctor and arrange for medicines to be prescribed from local pharmacies
Boost travel confidence with our GP on demand as part of your policies.
Partnering with Vala means insurers can offer customers access to a GP when they travel. We connect holidaymakers to our UK doctors remotely whilst abroad, providing an enhanced level of care and an even greater peace of mind.
Aiming to boost confidence among travellers and alleviating any cause for concern, medical advice can be sought via our video consultations. If treatment is required, electronic prescriptions can be issued by our GPs and collected from any local EU pharmacy, or used outside the EU for advice purposes.
With recent statistics finding that one in five of us fall ill when holidaying abroad, Vala Health is a fantastic travel benefit for insurance customers, particularly for families.
Visiting a doctor in a foreign country can be daunting, time consuming and sometimes unnecessary.
Vala gives your customers unlimited access to a private GP helpline whilst you are on holiday, enabling you to speak to a doctor in the UK at a time and place that suits you.
Our team can provide reassurance, advice and sometimes diagnosis which can prevent an unnecessary trip to a doctor whilst on holiday.
Peace of mind
The UK Virtual Doctor Service is designed to provide support and advice for more minor ailments and medical situations which are not considered to be an emergency, but for which you feel some advice or support would be helpful.
Fully qualified, UK based GPs are available by phone 24 hours a day, or via video eConsultation on Mondays to Fridays, 8am to 10pm, Saturday 8am to 8pm, Sunday 10 to 6pm (GMT).