Vala for insurers

Fully integrated solutions for virtual primary care to insurers

We’re lower in cost than in-person care, provide early detection and treatment of chronic conditions, and we'll give your audience peace-of-mind.

Integrate our team, via Vala, into your insurance plans for convenient access to experienced, internationally qualified, multi-lingual doctors over the phone or video consultation seven days a week.

Who we're already working with:

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Part of your package

Bundle Vala health access into your current insurance packages.

You'll be able to integrate our APIs into your existing portals, or send your audience to our platform for their consultation.

Proven Partnerships

We're already working with some of the UKs leading insurers to offer their customers integrated primary care support.

The new normal

Because of Covid-19 the public are demanding more telemedicine services to support their everyday health. Vala can be that support.

Unlimited medical expertise

Give your audience an annual subscription providing them unlimited access to medical expertise and confidential advice and support over live video connection or telephone.

Wide expertise

Our team of GPs, PAs, Therapists and experts work as one team to make sure people have the best experience possible.

Company sign-up

Once your organisation has signed up to Vala, your nominated Vala Administrator can add your customers to the organisation’s Vala account.

Those customers will then receive a tailored email invitation to join your organisation’s Vala account.

New joiners can be added at any time, and leavers can be easily removed from the system.

Customer registration

Once registered with Vala, your customers will have access to the services you have requested for them.

Book an appointment

Your customers are able to book appointments when they need them.

We are available from the early morning to late in the evening and at weekends.

Connect for a Vala appointment

Log in to Vala to begin your consultation or click on the consultation link we sent in your email confirmation message.

Alternatively, if you have booked a telephone consultation, a clinician will ring you at the time of your appointment.

During the appointment

We listen, understand and recommend the best next steps, whether that is a diagnosis, advice, tests or referrals.

We can deal with your immediate health concerns, and your long term health and wellbeing goals.

We don’t like to rush

There is no limit to the number of problems we discuss and because we don’t like to rush things, we don’t limit appointments to 10 minutes.

Prescriptions and referrals

If your clinician has prescribed a course of medication, we can send the prescription to a pharmacy near you.

For referrals, we’ll make the necessary arrangements with your local GP or specialist and keep you up to date on progress every step of the way.

Review, record and track

Your Vala Timeline keeps a record of your consultations and you can add to this record by updating your time line with allergies, measurements, vaccinations and more. It becomes your health information in one place.


Communication between each customer and Vala is private and secure. Insurance companies will not have access to employee Vala correspondence or records.

Ready to get started?

For more detailed information, please take a look at our FAQS

To talk about what you need for your company

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