Be safe. Be smart. Be kind. Get tested. #Covid19

Regulated Covid-19 Testing

Have I got Covid-19 Coronavirus?

Data last updated: 16 Nov 2020

Lab-based testing from Vala

Testing is critical to controlling coronavirus and eventually easing restrictions that have halted daily life for many people.

About Covid-19 home-testing

There are currently two types of Coronavirus Covid-19 test:

  • PCR Tests: Tells you if you have an active Covid-19 infection, whether you have symptoms or not.
  • Antibody Tests: Checks to see if you were previously infected with Covid-19 at some point in the past.

Vala partner with The Doctors Laboratory (TDL) to offer our Covid-19 tests. TDL is a medically-led laboratory that was established in 1987. It is the largest independent provider of clinical laboratory diagnostic services in the UK.

Please read the following information carefully

  • Our team are not obligated to sign-off on a test if we do not believe you meet the criteria above.
  • A PCR tests whether you have Covid-19 or not, at the time of taking the test.
  • The PCR test is a swab test, not a blood test.
  • The Antibody test is a blood test, not a swab test.
  • Results will be returned within 2-3 working days after the lab has received your sample.
  • The test will be sent by Special Royal Mail Delivery and can take between 1 and 2 days to arrive. This may take longer during busy periods.
  • Tests ordered at the weekend will not be dispatched until the next working day (i.e. Monday).
  • Please do not order one of our tests if you have an urgent, date-sensitive requirement i.e. travel.
  • For households a form must be completed for each member of the household.
  • We cannot supply tests for under 5-year-olds. Tests for under 5-year-olds must be conducted by your GP.
  • You must be over 16 to order a Covid-19 test.

Order a PCR test kit

In order to send you a PCR test, we will need some details to confirm if you qualify for a test.

After you have filled out the details below, you will be asked for a one-off payment of £130.00 to cover the cost of the kit, shipping and lab-processing.

Your order will be dispatched by the next working day (Monday-Friday). Our team will contact you with the results within two to three days of you successfully returning the test in the pre-paid packaging to the lab. This may vary during busy periods.

PLEASE NOTE: If you require a test as an emergency, please consider other options. Our tests are dispatched from our lab on the next working day, but Royal Mail delivery times will vary from one to three days.



The test is better done by someone who has experience in swabbing throats and noses but in the current extraordinary times this may not be possible. If you have to do it yourself this is what you need to do. First carefully read the introduction letter and instructions, and register your kit. There is more detail than this but simply put, twist open the swab and remove it without touching the soft tip. While standing in front of a mirror, insert the swab into the back of your throat and firmly swab your tonsils and either side of the throat, avoiding your tongue. Then put the swab into one nostril and twirl for a few seconds. Put the swab back into the tube it came in a press it closed. Place the closed swab, along with your completed test request form into the prepaid envelope provided, seal and post as soon as possible from any royal mail postal point.

Terms and Conditions

  • Tests are performed in a London-based laboratory and in no way affects the supply chain of tests for the NHS.
  • As per the government guidance; if you do think you might have Coronavirus, please keep yourself isolated until test results come back to discuss.
  • Test kits usually arrive within 1-3 working days after you have placed the order and are delivered by Royal Mail. However, Royal Mail are experiencing some delays so it may take longer for your test kit to arrive.
  • All Covid-19 Coronavirus tests are non-refundable.
  • If a test result comes back as void because of a patient collection error, the price of the test is non-refundable.
  • You should continue to follow the latest government guidelines even if you test negative. A negative test does NOT mean you are immune (protected against the virus) and there is a possibility that you may contract it later down the line. You may wish to consider further testing if you develop new symptoms or are concerned.
  • The Covid-19 PCR test is highly accurate at 99.9%. However, if the swab is taken inaccurately, it may return an negative result even if you have the virus.
  • The result will not tell you that you cannot contract the virus again or that you cannot infect others.
  • Only c5% of people with mild infections are developing an immune response. The other c95% of people have had the infection but it won't show up on some tests. The tests are only c100% accurate for c5% of people.
  • Vala does not take any responsibility for the accuracy of the results provided by the laboratory, TDL.

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